I just came home from a Steinway piano store where I heard a talk given by Franz Mohr. He is a very famous piano technician. He is a cute, German man (one month shy of his 80th birthday) and he tours the world for Steinway and talks about some incredible experiences he has had. He was Horowitz's personal tuner for 25 years, (developed a deep friendship with him) also Rubenstein, Van Cliburn, Gould, Pollini, and the stories he has! And of course he said how wonderful Steinways are and all that. I probably should not have gone there today, because just the other day, I said to my husband that I am thinking about trading in my piano for a new Steinway. Surprisingly, he didn't keel over, but he was very quiet for awhile after that (probably wondering how he was going to pay for that, now!) Anyway, I bought Mr. Mohr's book too. He's very interesting, so if you get a chance, go see him. He travels everywhere.